Yes! 

1. Medicare and Medicaid both reimburse for the codes we use (CPT 97530, 98980/98981).

2. Commercial Payers: We will review your contracts and fee schedules for your commercial payers. If they do not include these service codes on your current contract we will submit for consideration for additional services. 

3. We also have a reduced cost "self-pay" model available.

The SoundBridge authorization process is no different than any other submission and we are here to help.

We will supply your staff with a detailed plan to help guide them through the authorization process. There should be no problem obtaining an approval.

We think of ourselves as engaged partners.

To ensure that we walk through this journey together we have a dedicated team devoted to supporting you and your staff.

This includes an FAQ/Help database, AI assistance and live chat support.

We insist on providing the highest standard of care.

We have a cadre of licensed music therapists and other professionals  trained and certified in the SoundBridge protocol to support facilitation of the telehealth sessions. 

 Yes. 

We have a video sample of a telehealth session available for your review.

We can provide our 10 session protocol outline for your review.

Our mission is to provide continual support for you and your staff. 

We provide an online physician-focused Help/FAQs resource for your review. This includes tutorial videos and a FAQs database that is continually updated.

We also supply informational placards for your office and exam rooms with a QR that directs patients to their own FAQs page.

Yes. 

We provide a patient-centric Help/FAQs page designed to answer any questions they may have.

Isolation is a huge driver of anxiety and depression symptoms. Our goal is to provide patients ongoing support so they aren't alone.

Financial responsibility will be no different than for other reimbursements. 

Our price is below medicare reimbursement rates for the applicable CPT codes (97530, 98980/98981). 
Our fee is $1000 for the 10 session protocol. 
Prior authorization will be required for reimbursement. We offer a self-pay option at a substantial discount.

Psychotherapy rates range from $100 -$250 or more per session.

Reimbursement and self-pay revenue will go through the practice. We will bill the practice for services rendered.

Yes.
Patients will be treated via telehealth visits on the Simple Practice platform. These will all be live sessions with no prerecorded video. 

Our community platform will host video exercises, quizzes, surveys, curated content, webinars, group sessions and a social media capability to provide daily patient interaction/engagement and facilitate peer to peer support.

Music is an integral part of the methodology and will be a constant part of the protocol. 

As the patient is guided through the protocol they will learn how to choose music that is personally relevant to them and their experiences to obtain a specific outcome.

This is accomplished by educating each patient how music triggers long term memories, affects our brainwaves and, how tempo affects autonomic nervous system responses. 

We have developed a music search app that leverages music streaming services meta data to quickly find music that fits our criteria and is relevant to their age and listening history. 

This functionality will enable patients to use their own Spotify, Amazon Music or Apple Music accounts. 

Of course, patients can find music wherever they choose. However, we feel integrating with these three music services will serve a broad patient base and provide a seamless experience for the patient.

Amount of patient data is your call.

The volume of patient data will be decided by your practice. We can customize to your preference.

We can support: 
• individual session reports
• protocol summary reports. 

It is our intention to train music therapists in the SoundBridge protocol for our initial launch. To work as a SoundBridge facilitator requires going through our training program and receiving a certification.

As we scale we will have to broaden our recruiting to other professionals (licensed social workers, teachers, etc). 

Our training is a thorough and comprehensive program designed to build on our facilitator's previously acquired skills and experience.

Facilitators will follow a pre approved script/outline for each session. Each session includes rapport building requiring the facilitator to actively listen to the patient. In the training program facilitators will be taught how to recognize when a patient may need more aggressive treatment. 
If a patient raises a "red flag" they will immediately notify you and suggest other options to the patient for relief. 

We monitor facilitator performance on a session by session basis to ensure the highest quality of service.

No.

One of SoundBridge's unique features is our proprietary music seach app. A Spotify, Amazon or Apple music account is preferable but not essential. 

If a patient does not have a streaming music account they would have to search their own library or Youtube for their music sources.