Heritage Medical Associates Questions

Yes! 

1. Medicare and Medicaid both reimburse for the codes we use (CPT 97530, 98980/98981).

2. Commercial Payers: We will review your contracts and fee schedules for your commercial payers. If they do not include these service codes on your current contract we will submit for consideration for additional services. 

3. We also have a reduced cost "self-pay" model available.

The SoundBridge authorization process is no different than any other submission and we are here to help.

We will supply your staff with a detailed plan to help guide them through the authorization process. There should be no problem obtaining an approval.

We think of ourselves as engaged partners.

To ensure that we walk through this journey together we have a dedicated team devoted to supporting you and your staff.

This includes an FAQ/Help database, AI assistance and live chat support.

We insist on providing the highest standard of care.

We have a cadre of licensed music therapists and other professionals  trained and certified in the SoundBridge protocol to support facilitation of the telehealth sessions. 

 Yes. 

We have a video sample of a telehealth session available for your review.

We can provide our 10 session protocol outline for your review.

Our mission is to provide continual support for you and your staff. 

We provide an online physician-focused Help/FAQs resource for your review. This includes tutorial videos and a FAQs database that is continually updated.

We also supply informational placards for your office and exam rooms with a QR that directs patients to their own FAQs page.

Yes. 

We provide a patient-centric Help/FAQs page designed to answer any questions they may have.

Isolation is a huge driver of anxiety and depression symptoms. Our goal is to provide patients ongoing support so they aren't alone.